Anaya Beauty
2 Pinfold Lane
Scartho
Grimsby
North East Lincolnshire
DN33 2EW
E: anayabeautygrimsby@gmail.com
01472 872163
Leave an answerphone message if we don’t answer, we’ll respond to your messages asap
Bank transfers and all major debit/credit cards and switch accepted
Opening Hours
Mon Closed
Tues 9.30-3
Wed 9.30-3
Thurs 10-8
Fri 10-8
Sat 9.30-4.30
Sun Closed
Due to an increase in last minute cancellations that leave us without enough time to refill appointments we have reviewed our Cancellation Policy. We are a small business, we don’t want to be bigger and this is having a significant impact. We send text appointment reminders 24hours beforehand
|
New Policy
We understand life can be unpredictable and haven’t always charged for last minute cancellations and no shows. However, we do not receive this level of understanding with regards to our outgoings and therapists wages and must implement policies that allow our business to remain sustainable. Going forward we will request the following on booking your next appointment:
|
Cancellation with less than 24hrs notice – 50% of treatment price of further appointments
|
1-2 no shows – 75% of treatment price of further appointments
|
More than 3 no shows – 100% of treatment price of further appointments
|
All of the above is in addition to implementing a surcharge of 50% of the late cancelled/no show treatment cost not taken. Payments are due on booking and are non refundable. We hope you understand
|
New Policy
We understand life can be unpredictable and haven’t always charged for last minute cancellations and no shows. However, we do not receive this level of understanding with regards to our outgoings and therapists wages and must implement policies that allow our business to remain sustainable. Going forward we will request the following on booking your next appointment:
|
Cancellation with less than 24hrs notice – 50% of treatment price of further appointments
|
1-2 no shows – 75% of treatment price of further appointments
|
More than 3 no shows – 100% of treatment price of further appointments
|
All of the above is in addition to implementing a surcharge of 50% of the late cancelled/no show treatment cost not taken. Payments are due on booking and are non refundable. We hope you understand
Team Anaya